Home#OpISISAltisource: A Hubzu Buyer's Perspective Of A Broken System

Altisource: A Hubzu Buyer’s Perspective Of A Broken System

I have never really completely grasped the concept of involving people in the real estate sector when English is a Second Language to them. It is not racial bias; the reality is that well educated professionals to whom English is a Primary Language have difficulties with legalese to begin with. In the case of Altisource, whom is a foreign national to begin with, there are two possibilities: First, Altisource knows full well that people living in India and Manila, Philippine Islands, could give two shits whether or not an American is successful in their endeavors. This goes all the way back to our military quandary when Corazon Aquino took power and made Ferdinand Marcos look like a joke. The Subic Bay Incident was the blow back that we suffer under today and impacts, in part, how these outsourced call centers deal with Americans. The second possibility is that Altisource knows precisely that the dialogue between their borderline Radical Islamic fanatics whom staff the call centers — make no mistake that the Abu Sayyaf is alive and well contrary to hashtag diplomacy — will create such a frustrated level of interaction that the Hubzu straw buyers are forgotten about.

When Corporations endanger human lives for profit, this goes beyond that which civil penalties are able to address. When those same corporations do everything in their power to not only ensure that their Prime Vendors are monetarily compensated, but additionally allow them to remain in good standing to potentially create the same atrocities, this is the true definition of Serial. When a government, though, allows these types of atrocities to continue unchecked, the voters need to rise up and make their displeasure known at both the polls and by peaceful, non violent demonstrations.

THE ANNETTE RODRIGUEZ (ARPPP) TOXIC SOUP IN FT WAYNE INDIANA — THANX ALTISOURCE!

To understand the backdrop of these emails, the reader needs to comprehend the fact that Altisource unleashed its Prime Vendor, Annette Rodriguez, AR Professional Property Preservation, on a Fort Wayne, Indiana, property that Hubzu had for sale on behalf of Ocwen. Rodriguez is very well known in Florida circles for refusing to cooperate with subcontractors and their requests for payments and documentation thereof. As usual, Robert Bridges and Pat McTaggart, are recalcitrant to intervene and clean shop, so we have what we have today.

So, let’s start with what Altisource does when their non licensed Contractors not only fuck up the properties they are supposed to maintain, but create a Three Mile Island environmental nightmare for the surrounding residents,

From:”Prabakaran, Prasad T – RW” <[email protected]>
Date:Thu, Sep 18, 2014 at 2:45 PM
Subject:AM1404-IN-1656099 | 7142084180 | 3119, Burma Rd, FORT WAYNE, IN, 46808

As per the recent update from seller. We will not be doing any more repairs work on the property, as it’s been sold in as-is condition.

Request you to provide us with a confirmation if you are willing to proceed further with the transaction or have the Deal cancelled. Please let us know so based on the confirmation, we can request the closing office to release the Earnest Money if the Deal remains cancelled.

Thank You

Prasad T P| Closing Coordinator – REO Operations.

Altisource®

P.O. Box 105460 | Atlanta, Georgia  30348-5460

P: (855) 427-2178| ext: 297489 F: (770) 383-4944

[email protected] www.Altisource.com 

I strive to provide excellent customer service. If you feel I am not providing timely or complete service, please feel free to escalate any concerns to my supervisor, Ravi Kumar, Assistant Manager, [email protected]  P:  (770) 612-7007 | ext: 297789

Prasad is in a bit of a bind as this situation was both created by fraudulent paperwork generated by an Altisource Prime Vendor and guarantees by Altisource that the issues would be taken care of. Not only were the problems never fixed during the Closing Process, an environmental wasteland was created which Altisource has no intentions of cleaning up nor holding their UNLICENSED CONTRACTOR accountable for.

From: Courtney Bontempo <[email protected]>;
To: Samaj Madhumal – RW <[email protected]>;
Cc: xxxxxxxxxxxxxxxx;
Subject: Re: AM1404-IN-1656099: Property ID: 7142084180 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808
Sent: Mon, Sep 8, 2014 6:48:48 PM

Will all the necessary repairs be completed by 9/15/2014? Why was this date selected?

Thanks,

Court Bontempo | REALTOR / Associate Broker

North Eastern Group Realty

10808 La Cabreah Ln | Fort Wayne, IN 46845

C 260.341.5442 | F 260.440.3339 | O 260.489.7095 x 138

www.ListWithBontempo.com

“The Greatest Compliment My Clients Can Give Me Is The Referral Of Their Friends and Family.”
On Sep 8, 2014, at 1:27 PM, “Samaj Madhumal – RW” <[email protected]> wrote:

Hi,

Please find the attached closing extention addendum and have the sign from the Buyer.

Thanks

Samaj Madhumal | Closing Coordinator, REO Operations

Altisource®

P.O. Box 105460 | Atlanta, Georgia 30348-5460

P: (855) 427-2178 | ext: 297769| F: (770) 956-5877

[email protected] | www.Altisource.com

Please include the property identification number and complete property address in the subject line of all emails you send to Altisource. This will help us reference your specific transaction and will speed our response to your inquiry. Thank you.

I strive to provide excellent customer service. If you feel I am not providing timely or complete service, please feel free to escalate any concerns to my supervisor, Rajesh R N , Assistant Manager, –

[email protected] P: (855) 427-2178 | ext: 291723

From:xxxxxxxxxxxxxxxxxxx
Date: September 9, 2014 at 7:28:11 PM EDT
To: Courtney Bontempo <[email protected]>
Cc: Debra A Lockwood <[email protected]>
Subject:Re: AM1404-IN-1656099: Property ID: 7142084180 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808

I went to the property today. Nothing has been done since my last complaints! Altisource is still planning to use the same incompetent vendors that failed to get the work done multiple times, despite multiple promises to me that if that vendor failed again they would be removed. Now Altisource has lied, because those vendors were not removed!

I was promised a phone call today by the transaction coordinator who is not based in manila…that call never came!

There is no point in signing a closing date extension that only extends the date less than a week, when there is over a week’s worth of work to do that hasn’t even been started!

This is yet another Altisource (seller) delay!

The work need to be preformed will require permits. A licensed contractor will be needed to get those permits. AR professional property preservation is NOT licensed. There is a lot of work that needs to be done. It’s not a one day job. The permits haven’t even been applied for!
Is Altisource planning to issue a credit for the drainage/sump pump job? The last quote that I’m aware of was $11,000.

Is Altisource planning to issue a credit for the hazmat remediation of the basement. There is still a chemical sludge covering the basement.that needs to be CLEANED. Getting some of the liquid out was only the first step. All of the hazardous sludge needs to be removed, not to mention the dirt, debris, and garbage still in the basement.

Is Altisource planning to issue a credit for the hazardous materials that arppp, (their vendor) dumped on the lawn? Not to mention all of the other trash on the lawn that is still there! No dumpster ever showed up!

Is Altisource going to issue a credit for the electrical that their vendor messed with, and now needs repaired? I know there is an open work order but It’s not fixed yet!

Is Altisource going to issue a credit for the massive active roof leak causing the structure to become saturated with mold!

There is too much work to be completed by 9-15-14. If Altisource is planning, and I would imagine hoping to issue credits then they need to communicate that with me, so I can verify the amounts will cover needed remedies. It seems that this solution is the only one quick enough to close by the 15th.

I’m open to other ideas.

Thanks

Sent from Yahoo Mail on Android
From:xxxxxxxxxxxxxxxx
Date:Thu, Sep 18, 2014 at 9:49 AM
Subject:Re: AM1404-IN-1656099 |  3119, Burma Rd, FORT WAYNE, IN, 46808

Also the electrical system that your vendor messed with,  and damaged needs to be replaced/repaired. There is an open case, it’s been open for a long time.

Prasad,  the sellers preservation team is altisource.  You work for altisource. Why do you pretend that there is a third party seller? You can call/email the preservation department and ask if there are open cases for a property.  If there are open cases then the property is definitely not finished. This particular property has open cases.

A photo of the chemicals residue.

From:”Prabakaran, Prasad T – RW” <[email protected]>
Date:Wed, Sep 17, 2014 at 7:35 PM
Subject:AM1404-IN-1656099 | 7142084180 | 3119, Burma Rd, FORT WAYNE, IN, 46808Thank you for sending us the below information.

I would request you to send me some Pictures of the property to confirm that the Work has not been completed. ( this will help me to go back the seller’s Preservation team and get a proper update)

I am also attaching a buyer’s repair request form for needs to be filled and return on what needs to be done on the property.

Please let me know if you have a inspection report should the below requirement which needs to be met.

And please advice if the buyer is interested in Purchasing the Property in as is condition with a reduced sale price OR a credit. If yes please let me know what price the buyer is looking for. So you can purchase the property and take care of the issue after closing.

Thank You

Prasad T P| Closing Coordinator – REO Operations.

Altisource®

P.O. Box 105460 | Atlanta, Georgia  30348-5460

P: (855) 427-2178| ext: 297489 F: (770) 383-4944

[email protected] www.Altisource.com 

I strive to provide excellent customer service. If you feel I am not providing timely or complete service, please feel free to escalate any concerns to my supervisor, Ravi Kumar, Assistant Manager, [email protected]  P:  (770) 612-7007 | ext: 297789

Please include the property identification number and complete property address in the subject line of all emails you send to Altisource.  This will help us reference your specific transaction and will speed our response to your inquiry.  Thank you. 

From:xxxxxxxxxxxx
Sent: Thursday, September 18, 2014 4:07 AM
To: Prabakaran, Prasad T – RW
Cc:[email protected]; Lockwood, Debra A; Courtney Bontempo
Subject: Re: AM1404-IN-1656099 | 7142084180 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808 (Attached in ResWare)

Note: Message contents attached to file(s) AM1404-IN-1656099 in ResWare.

That confirmation is not accurate. The hazard has not be removed,  or remediated. That was a lie!When you refer to the seller are you referring to someone outside of the United states?

I personally go to the property,  to get information first hand. If the basement hasn’t been cleaned,  completely cleaned,  not just having some of the water removed, then the hazards have not been removed! The dirt/debris in the basement is saturated with chemicals. There is a chemical sludge covering the entire basement.

If the soil where the toxic waste was dumped hasn’t been removed,  then the hazards have not been removed!

It has not been done!

This type of remediation requires a licensed professional… what was the license number? If you don’t have one it hasn’t been done!

I can go to the property and just look at it to see that it hasn’t been remediated. I realize you are not in this country and can’t do that, but you could at least ask some simple questions to find out the truth.

The seller has never seen the property,  so when they confirm the work has been done, well that’s a lie. The seller is Ocwen, an Altisource company so YOU are the seller. You work for the same company that owns the company that owns the property.

It’s very frustrating to have someone who is ignorant of the situation telling me that the work is done,  while I’m standing on the property looking at it not done!! This has been the case for 4 months. You need a legitimate licensed contractor to fix these issues! AR Professional Property Preservation is not licensed,  and have been caught in multiple lies regarding this property!

I await your answer to:

Who do you refer to as the “seller”?
Where are they located (not in this country)?
When is the work actually going to be done?
What licensed professional are you planning to use?

Once again,  the work has not been completed!

 

From:”Prabakaran, Prasad T – RW” <[email protected]>
Date:Wed, Sep 17, 2014 at 10:30 AM
Subject:AM1404-IN-1656099 | 7142084180 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808Lucas,Received a confirmation from the Seller stating that the hazard has been removed.

I am still waiting for an update regarding the other requirements that needs to be worked on. Once I have an update it will get back you.

Thank You

Prasad T P| Closing Coordinator – REO Operations.

Altisource®

P.O. Box 105460 | Atlanta, Georgia 30348-5460

P: (855) 427-2178| ext: 297489 F: (770) 383-4944

[email protected]www.Altisource.com

I strive to provide excellent customer service. If you feel I am not providing timely or complete service, please feel free to escalate any concerns to my supervisor, Ravi Kumar, Assistant Manager, [email protected] P: (770) 612-7007 | ext: 297789

Please include the property identification number and complete property address in the subject line of all emails you send to Altisource. This will help us reference your specific transaction and will speed our response to your inquiry. Thank you.

From: xxxxxxxxxxxxxx
Sent: Thursday, September 11, 2014 1:16 AM
To: Prabakaran, Prasad T – RW
Subject: Re: AM1404-IN-1656099 | 7142084180 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808 (Attached in ResWare)

Note: Message contents attached to file(s) AM1404-IN-1656099 in ResWare.

An amount sufficient enough to cover the costs of resolving the issues that Altisource caused or contributed to by neglecting the proper maintenance of the property.An amount equal to the cost of:

  1. Cleaning the hazardous waste and other dirt/debris/trash from the basement.
  2. Having a legitimate contractor preform hazmat remediation on the lawn, where Altisources vendor carelessly dumped hundreds of rusty buckets filled with random toxic chemicals.
  3. Having a licenced contractor install a sump pump and perimeter drain tile. (Last Altisource quote was $11,000 for this)
  4. Having a licenced contractor repair the roof that should have been fixed by now, and is breeding mold.
  5. Having a licenced contractor fix the electrical wiring and components that Altisources vendor messed with and damaged.

The Altisource vendor is making the property worse! Doing nothing makes the property worse! Money spent with AR Professional property preservation is money wasted!

Prasad, you can call around and get quotes for the above work. I (the buyer) am not asking for anything for my time and trouble dealing with this ongoing issue. I simply want it resolved, and it has become apparent that Altisource is not equipped to resolve it. I do not have a specific credit amount in mind…just an amount sufficient enough to cover the costs of resolution.

From: Prabakaran, Prasad T – RW <[email protected]>;
To: Courtney Bontempo <[email protected]>;
Cc: Lucas Services <[email protected]>;
Subject: AM1404-IN-1656099 | 7142084180 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808 (Attached in ResWare)
Sent: Wed, Sep 10, 2014 2:07:41 PM

Hello,I have forwarded the below email to the seller and have escalated it. Once I have an updated I will get back to you.Please let me know what is the total credit amount the buyer is looking for to take the property in as-is condition.

Thank You

Prasad T P| Closing Coordinator – REO Operations.

Altisource®

P.O. Box 105460 | Atlanta, Georgia 30348-5460

P: (855) 427-2178| ext: 297489 F: (770) 383-4944

[email protected]www.Altisource.com

I strive to provide excellent customer service. If you feel I am not providing timely or complete service, please feel free to escalate any concerns to my supervisor, Ravi Kumar, Assistant Manager, [email protected] P: (770) 612-7007 | ext: 297789

So, here we have a blow-by-blow accounting of the fact that Altisource sent work orders out to its Prime Vendor, ARPPP, whom it would appear is another Heather Berghorst in the making. Berghorst is the disgraced, former National Association of Mortgage Field Services (NAMFS) Regime Secretary whom is now in her second bankruptcy and was an Altisource Prime Vendor. Berghorst was allowed by Altisource to run two companies; one company of which was fired by Altisource and the other which Altisource allowed her to begin to receive new work orders. In the process, Berghorst defrauded multiple Contractors for hundreds of thousands of dollars. Berghorst is now facing several Fraud Charges in Federal Court. To date, Altisource has been recalcitrant to admit its failure of Due Diligence with Berghorst and more on point has hung Contractors out to dry. Anyone seeing a pattern yet?!

From: Comment, Angela [mailto:[email protected]]
Sent: Monday, July 21, 2014 11:51 PM
To: Rakesh B. Patil; Samaj Madhumal – RW
Cc: [email protected]; [email protected]
Subject: 3119 Burma Rd. – Hendrickson – 701402347 – Asset 7142084180

Good afternoon,

Attached is our title commitment, I believe the sewer lien from 2008 has been paid, I’m working with the city on getting more information. The 2014 sewer lien was paid with taxes but has not yet been released.

The deed is also attached, would you like me to forward the sales disclosure as well?

Also, the buyer is concerned about getting the water removed from the basement and wanted some confirmation on that. I told him that I’d ask when I sent these documents out.

Please let me know if you need anything else.

To: xxxxxxxxxxxxxxxxxxxx
Subject: FW: 3119 Burma Rd. – Hendrickson – – Asset 7142084180 _AM1404-IN-1656099
Sent: Mon, Jul 21, 2014 11:39:36 PM

From: Madhumal, Samaj Nettur [mailto:[email protected]]
Sent: Monday, July 21, 2014 4:55 PM
To: Comment, Angela; [email protected]; [email protected]
Cc: Samaj Madhumal – RW
Subject: FW: 3119 Burma Rd. – Hendrickson – – Asset 7142084180 _AM1404-IN-1656099Angela,I have requested seller to update on the status of the water removal from basement

Thanks

Samaj Madhumal | Closing Coordinator, REO Operations

Altisource®

P.O. Box 105460 | Atlanta, Georgia 30348-5460

P: (855) 427-2178 | ext: 297769| F: (770) 956-5877

[email protected] | www.Altisource.com

Please include the property identification number and complete property address in the subject line of all emails you send to Altisource. This will help us reference your specific transaction and will speed our response to your inquiry. Thank you.

I strive to provide excellent customer service. If you feel I am not providing timely or complete service, please feel free to escalate any concerns to my supervisor, Rajesh R N , Assistant Manager, –

[email protected] P: (855) 427-2178 | ext: 291723

From: xxxxxxxxxxxxxx

Sent: Wednesday, July 23, 2014 1:42 AM

To: [email protected]; Samaj Madhumal – RW
Cc: Samaj Madhumal – RW
Subject: Re: FW: 3119 Burma Rd. – Hendrickson – – Asset 7142084180 _AM1404-IN-1656099 (Attached in ResWare)

Note: Message contents attached to file(s) AM1404-IN-1656099 in ResWare.

Hello Madhumal,I need to know the status of 3119 Burma Rd, Fort Wayne, IN 46808
ID# 701402347
A property owned by Altisource.
A property also maintained by Altisource.Closing is scheduled for 7-27-14. (Sunday)

There is a water issue that must be resolved by the seller before closing as promised multiple times in writing and on recorded lines.

To date nothing has been done to resolve or even mitigate the damage, and the property continues to get worse, despite multiple calls to Altisource. The only thing Altisource has done is promise and guarantee that the issue would be resolved before closing. Now the closing date is near, and we are all still waiting on Altisource/Ocwen (the seller).

Time is of the essence, and the seller (Altisource/Ocwen) is running out of time.

Please send me contact information for Suzanne Braganza, the asset manager assigned to this property.

I want to be very clear, the buyer is NOT requesting an extension, and is ready to close as soon as the promises made by the seller have been fulfilled.

However it is not likely that the work required to fulfill the sellers guaranty of resolution before closing can be completed on or before closing.

Thank you for your prompt consideration

From: Madhumal, Samaj Nettur <[email protected]>;
To: xxxxxxxxxxxxxxxxx; [email protected] <[email protected]>; Samaj Madhumal – RW <[email protected]>;
Cc: Samaj Madhumal – RW <[email protected]>;
Subject: RE: FW: 3119 Burma Rd. – Hendrickson – – Asset 7142084180 _AM1404-IN-1656099 (Attached in ResWare)
Sent: Tue, Jul 22, 2014 10:58:09 PM

Lucas,

Regarding the water in the basement I have received the request yesterday and the same is send for seller review .So we are awaiting update from seller preservation team on the status of this issue.

Thanks

Samaj Madhumal | Closing Coordinator, REO Operations

Altisource®

P.O. Box 105460 | Atlanta, Georgia 30348-5460

P: (855) 427-2178 | ext: 297769| F: (770) 956-5877

[email protected] | www.Altisource.com

From:xxxxxxxxxxxxxxxxxxxxxxxx
Sent: Wednesday, July 23, 2014 8:40 AM
To: Madhumal, Samaj Nettur
Subject: Re: RE: FW: 3119 Burma Rd. – Hendrickson – – Asset 7142084180 _AM1404-IN-1656099 (Attached in ResWare)

Please put me in contact with the person reviewing this issue. Altisource is the seller. We are waiting on Altisource! They have been reviewing this issue for several weeks, and each day the condition gets worse.

Please provide contact information for Suzanne Braganza, and any U.S. based managers that you know of.

Once again I was promised a phone call from US based management sometime today, and once again they didn’t call.

Thanks

So, by now, we are beginning to see the problems with allowing foreign nationals to run call centers in nations wherein Radical Islam and terrorism is alive and well. The reality is that we are only halfway through the documentation and Altisource has documented, time and again, their knowledge that ARPPP, the incompetent Altisource Prime Vendor, has taken what should have been a simple clean out and turned it into an EPA Superfund toxic dump! Now, I understand that Robert Bridges, Altisource Associate General Counsel and his sidekick Pat McTaggart — if they are even involved in any of the Contractor Issues anymore — could give two shits. Stall, stall and stall. That is the mantra with these folks. Let’s rejoin our protagonist, Altisource and see precisely how far down into the gutter they can go in an attempt to protect their Walking Liability Annette Rodriguez Professional Property Preservation and Hubzu,

From: Samaj Madhumal – RW <[email protected]>;
To: xxxxx
Cc: Courtney Bontempo <[email protected]>;
Subject: RE: RE: FW: 3119 Burma Rd. – Hendrickson – – Asset 7142084180 _AM1404-IN-1656099 (Attached in ResWare)
Sent: Wed, Jul 23, 2014 10:57:10 PM

Lucas ,I have already escalated the issue with my supervisor regarding the below mentioned issue.Thanks

Samaj Madhumal | Closing Coordinator, REO Operations

Altisource®

P.O. Box 105460 | Atlanta, Georgia 30348-5460

P: (855) 427-2178 | ext: 297769| F: (770) 956-5877

[email protected] | www.Altisource.com

So, we now have the entirety of the Chain of Command involved. What we are documenting here is that there is a catastrophic and systemic collapse in the Altisource Administrative Side. More on point, this substantiates precisely why Benjamin Lawsky, the New York Banking Czar is SPOT ON when he states that allowing Ocwen, Hubzu and Altisource to all function together is far more than a disservice to consumers — it is, in my opinion, the epitome of a criminal enterprise orchestrating highly devised and technical schemes across state lines using electronic means! So, as you the reader, have already surmised, it simply gets worse.

From: Samaj Madhumal – RW <[email protected]>;
To: xxxxxxxxxxxxx
Cc: Samaj Madhumal – RW <[email protected]>; [email protected]<[email protected]>;
Subject: RE: RE: RE: FW: 3119 Burma Rd. – Hendrickson – – Asset 7142084180 _AM1404-IN-1656099 (Attached in ResWare)
Sent: Mon, Aug 18, 2014 9:45:56 PM

I am still waiting the current status on the repairs. Will get back to you once received the details by tomorrow.ThanksSamaj Madhumal | Closing Coordinator, REO Operations

Altisource®

P.O. Box 105460 | Atlanta, Georgia 30348-5460

P: (855) 427-2178 | ext: 297769| F: (770) 956-5877

[email protected] | www.Altisource.com

From:xxxxxxxxxxxxxxxxxx
Sent: Thursday, August 21, 2014 8:30 PM
To: Samaj Madhumal – RW
Cc: Courtney Bontempo; Lockwood, Debra A
Subject: 3119 Burma Rd. – Hendrickson – – Asset 7142084180 _AM1404-IN-1656099 (Attached in ResWare)

Note: Message contents attached to file(s) AM1404-IN-1656099 in ResWare.

I am still awaiting your updates!

I am currently at the property, no work is being done, no equipment is running, no dumpster or anything else is here that would indicate work is about to commence.

I called the preservation team yesterday, they called the vendor. The vendor reported that they were at the property working. I drove to the property only to find nobody there! I called the preservation team again to report nobody was working at the property. The preservation team put me on hold and called the vendor again. The vendor said that their equipment was there and running, but they weren’t actually at the property. The preservation team came back on the line with me, and told me what the vendor had just told them. Sadly, I had to inform the preservation team that there was no equipment either, and the vendor was lying. The preservation team called the vendor again and once confronted with the truth, the vendor admitted not being there, not having equipment running, and said it was because of a lack of electricity.

This vendor is dishonest! Only Altisource is to blame for this work not getting done. Altisource is actively choosing to retain incompetent vendors.

The status of the property has not improved.

Thanks,

I put the above in red to document the fact that we are not talking about disgruntled homeowners; we are not talking about pissed off subcontractors, WE ARE TALKING ABOUT PEOPLE TRYING TO BUY PROPERTY!!!!!!!!!! Never fear, though. Altisource, a NAMFS Regime Member themselves have perfected the art of keeping fucked up Prime Vendors around for years!

From: Samaj Madhumal – RW <[email protected]>;
To: xxxxxxxxxxxxxxxxxx
Cc: Courtney Bontempo <[email protected]>; Lockwood, Debra A <[email protected]>; Samaj Madhumal – RW <[email protected]>;
Subject: RE: AM1404-IN-1656099: Property ID: 71420841801 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808 (Attached in ResWare)
Sent: Mon, Aug 25, 2014 3:59:10 PM

The Pump out work is completed by the seller. Kindly confirm if the buyer is willing to close this deal by end of the this month?ThanksSamaj Madhumal | Closing Coordinator, REO Operations

Altisource®

P.O. Box 105460 | Atlanta, Georgia  30348-5460

P: (855) 427-2178 | ext: 297769| F: (770) 956-5877

[email protected] | www.Altisource.com

Really? I mean did Annette Rodriguez FINALLY do the work she had been paid for, long ago, and had reported MULTIPLE TIMES had been done? I mean as the toxic soup has now begun to permanently seep into the earth; as neighbors are allowing their animals and children to unsuspectingly play around this silent killer, did ARPPP finally fix the issue?! Fuck no! And what did Altisource do? You got it! Not a fucking thing — primarily because they do not live next door and could give two shits!

From:xxxxxxxxxxxxxxx
Sent: Monday, August 25, 2014 10:19 PM
To: Samaj Madhumal – RW
Cc: Lockwood, Debra A; Courtney Bontempo
Subject: Re: RE: AM1404-IN-1656099: Property ID: 71420841801 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808 (Attached in ResWare)

Note: Message contents attached to file(s) AM1404-IN-1656099 in ResWare.

The work is not completed! The contractor is trying to scam you! I have sent photos to Debra Lockwood to confirm the scam.I am ready to close when the work is finished.There is now hazmat remediation needed because your incompetent contractor dumped chemicals all over the ground.

Fire that contactor and hire one that can actually do the job right!

Thanks

From: Samaj Madhumal – RW <[email protected]>;
To: xxxxxxxxxxxxxxxxx; Samaj Madhumal – RW <[email protected]>;
Cc: Lockwood, Debra A <[email protected]>; Courtney Bontempo <[email protected]>;
Subject: RE: RE: AM1404-IN-1656099: Property ID: 71420841801 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808 (Attached in ResWare)
Sent: Mon, Aug 25, 2014 9:26:26 PM

Thanks Lucas. I have notified the seller to check on this.ThanksSamaj Madhumal | Closing Coordinator, REO Operations

Altisource®

P.O. Box 105460 | Atlanta, Georgia  30348-5460

P: (855) 427-2178 | ext: 297769| F: (770) 956-5877

[email protected] | www.Altisource.com

The problem is self evident. The entire Ocwen – Hubzu – Altisource incestuous fuck fest is calculated to protect its own and lay the danger — in this case known carcinogens which can kill people — at the feet of unsuspecting people like those in FT Wayne, Indiana. Would Robert Bridges or any of his ambulance chasing colleagues do anything about Annette Rodriguez? Fuck no! Look, if Altisource hired legal and licensed Contractors — and make no mistake Bridges initially asked me for a list of people and advice upon this VERY SUBJECT — the $20K Crack Shacks they absorbed in the bullshit cloak and dagger HSBC deals the Talking Bills — Shepro and Erbey — love to buy, would bankrupt them! Here, let’s carry on with what the buyer had to say,

From:  xxxxxxxxxxxxxxxxxxxx
Date:Wed, Aug 27, 2014 at 5:31 PM
Subject:Re: RE: RE: AM1404-IN-1656099: Property ID: 71420841801 Property address: 3119, Burma Rd, FORT WAYNE, IN, 46808 (Attached in ResWare)
Once again someone is not being honest with you! Get a real licensed contractor.

After my complaint earlier the vendor did put down a cheap tarp on a slope,(not a hazmat mat) and they did not remediate the already contaminated areas that they caused.

Chemicals are actively leaking off of the tarp!

Has the drain tile been installed?…No!

Has the sump pump been installed?…No!

Has the electricity been turned on? Altisource was going to turn on the electricity 3 months ago! I know there is an active case still…how do you not know? As the coordinator you should know…but somehow you don’t?

Has ALL of the dirt/debris/garbage/sludge been removed from the basement?…No!

Most of the standing water has been removed from the basement, and some debris, along with hundreds of leaking chemical containers have also been removed from the basement. However the work is not done! None of the garbage has been removed from the property! No dumpster has ever showed up.

Ask the vendor what dumpster company they used!…they didn’t!

As I told you several days ago: The incompetent vendors that Altisource (the seller) chose to retain, despite failure after failure caused several other problems by failing to act in a timely manner. When these Altisource failure magnets did finally act they made the situation worse. The vendors dumped chemicals from the basement on to the lawn! These same idiots dumped rusty buckets filled with paint thinner/wood stain/ laquer/ and other misc. chemicals on the lawn of a residental property…where children would be expected to play!

Would you want your children playing on a lawn filled with chunks of rusty buckets that were carelessly dumped there? Would you want your children playing on a lawn soaked with random hazardous chemicals? Not to mention contaminating the well.

This needs to be cleaned up…the right way!

Call the local building department to verify the needed permits have been satisfied. You will find that they haven’t even been applied for. Why not? Because it takes a legitimate licensed contractor to get them!

The “seller” has never seen this property and is making unfounded and ridiculous claims about the work being finished.

The sellers claims about work being finished have been proven wrong multiple times, and will be yet again!

I feel like my time is not being valued as it should be. If Altisource would use legitimate licenced contractors to perform the work needed, I wouldn’t have to babysit this project.

I simply call the preservation team and ask if the work has been completed…they know that it has not…how do you not know? You work at Altisource just like they do!

Maybe the problem is the closing coordinator? You haven’t answered my previous questions, and you don’t seem to know much about what is going on.

Now, here is what I am pretty damn positive on. Annette Rodriguez DOES NOT POSSESS any legal documentation attesting to the fact that and receipts thereto, that these materials were properly removed with proper Department of Transportation licensing and disposed of according to Indiana State Law. Altisource, as well, had they ever chosen to step in after the plethora of documentation, shoulders the blame. I mean where did these time bombs end up at? Behind a day care center? No, that would take too much work. Chances are pretty good, as I see it, that some were just tossed off in a river that feeds into the municipal water supply and as documented already, others were just dumped out on the lawn!

NOW WE LEARN THAT THE PROPERTY HAD A WELL! CHEMICALS SEEPING INTO THE GROUNDWATER!

WHAT WILL BE THE LONG TERM RAMIFICATIONS? HOW MANY ADULTS AND CHILDREN MURDERED?!

From: xxxxxxxxxxxxxxxxxxxxxxxxxx
Date:Fri, Sep 19, 2014 at 12:58 PM
Subject:Re: AM1404-IN-1656099 | 7142084180 | 3119, Burma Rd, FORT WAYNE, IN, 46808 (Attached in ResWare)

Thank you Prasad,

It is urgently important that the seller understand this is not a buyer request it is a State requirement! The buyer is simply requesting that the seller obey the laws of the State of Indiana.

I’ve been trying to help for 4 months,  but the seller via their various vendors doesn’t seem interested in doing what is right. They only care about money!

Once the seller decides to ignore the hazardous waste dump sites that they caused, I will be forced to take action to record the environmental defects on the title and involve the State. This will not be able to be reversed once it has been initiated.

Thanks again,

From: xxxxxxxxxxxxxxxxxxxxxxx
Sent: Friday, September 19, 2014 10:18 AM
To: Prabakaran, Prasad T – RW
Subject: Re: AM1404-IN-1656099 | 7142084180 | 3119, Burma Rd, FORT WAYNE, IN, 46808 (Attached in ResWare)

Note: Message contents attached to file(s) AM1404-IN-1656099 in ResWare.

Prasad,

In order to help you explain to the seller some of the laws of the state of Indiana please forward the following Indiana codes for the seller to review.

The seller is in clear violation.

IC 13-30-2

Also

IC 13-12-6-1

I will need to know how the seller wishes to proceed, so that I can file a record of environmental defects against the property to ensure that the property cannot be sold until the defects have been properly remediated, if necessary.

I have made every effort to help move this process forward, however it is becoming apparent that Altisource/ the seller has no regard for the laws of the state of Indiana,  or the safety,  health,  and well-being of the citizens or their environment.

As I have stated: it is going to be more expensive to attempt to avoid fixing the property,  than to fix it properly.

Altisource had been promising to fix this property for 4 months, and never hired an actual legitimate licensed contractor. Four months of lies!

The buyer is willing to accept a credit,  provided it covers the additional costs of repairing the damage caused by Altisource/their vendor, ect.

Thanks

Someone showed up for less than an hour, and removed some NOT ALL of the chemical containers from the basement!

I will attach photos. There is still a lot of chemical sludge that needs removed from the basement…and removed from the property completely!

Not to mention all of the debris still in the basement…they are not even close to resolving this issue. Atleast someone finally showed up!

I have a new problem…this property is served by a well. I dont want chemicals dumped on this property. The chemicals need to be properly disposed of. These people are dumping/carelessly spilling chemicals on the ground. They placed rusty leaking containers on the ground with no hazmat mats or tarps. Certainly not professional!

Now, I understand that Altisource is based out of Luxembourg. I understand that Altisource, as I experienced with Robert Bridges and Pat McTaggart, are not the most ethical tools in the shed — Mctaggart lied to me in her promise to follow up and Bridges lied to me when he stated the Buczek Six would be made whole. We are not talking about dollars and cents here. We are talking about a damn good chance that human beings are going to die! If this home has a well, there are others around there which do as well. I live on well water and make no mistake whatsoever if someone contaminated our well water to make a buck I would go to prison. Period. This goes beyond anything I have witnessed yet by National Association of Mortgage Field Services (NAMFS) Regime Members. Oh, don’t get me wrong. Joe Hummel, the illegally appointed NAMFS Regime Member will sugar coat it and explain how Keystone Property Services does not approve of this type of behavior. I am sure that will help the unsuspecting purchasers of this property and those in the area sleep better at night.

At minimum, Annette Rodriguez needs to go to prison — Extended Stay and in Solitary Confinement! The entirety of the Altisource Legal Team need to be disbarred. I am, in fact, tracking down those involved and will file my own personal complaints with their Bar Associations. The Radical Islamo Facist Liberal System which allowed this to occur needs to be permanently dismantled. We have crossed a line in the sand which goes beyond the discoloration. Folks, this is a calculated war on domestic soil.

Let me explain what I mean by war. Altisource has the ability to properly supervise their sleeper cells in India and the Philippine Islands. They, for whatever reason, chose not to. In fact, they drug their heels to such an extent that Annette Rodriguez became a proxy in the potential contamination of drinking water. That means the community of Fort Wayne, in that area, have been destroyed. This type of nefarious behavior; this behavior which Altisource allowed to happen and REWARDED Annette Rodriguez for in the form of monetary compensation, is a calculated attack upon humanity as I see it! And to think that these neighbors have NO IDEA what is going on! This is Corporate Terrorism. This is a Foreign National operating on domestic soil with impunity.

I ask that all of my readers whom read this Article and the one I wrote yesterday, forward both of them to the Attorney General of Indiana, Benjamin Lawsky in New York via his Contact Form, the Consumer Financial Protection Bureau (CFPB) via their Complaint Form — select Other Bank Service Or Product — and your local media outlets. This cannot continue to go on. This is simply ONE CASE in thousands which continue to go on unabated. We are under siege. Mold being called discoloration and people near death from it because NAMFS Regime Members ORDER Contractors not to use the word Mold; dangerous materials being dumped anywhere it may be dumped to save money as the NAMFS Regime Members pay $12 per cubic yard in some cases; Thousands of documented cases of millions of dollars of fraud wherein Contractors are never paid with funds the US Government has paid NAMFS Regime Members to pay Contractors with — simply read through Foreclosurepedia or access the ISTAR Clear Base System — and now documented contamination of land wherein wells are present. If we do not begin to raise the alarm collectively we will most certainly be collectively led to mass graves sooner rather than later!

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