Foreclosurepedia To File Liens Against Assurant Property Advantage

Assurant Property Advantage whom recently acquired Field Asset Services (FAS) was on the hunt for months before finalizing their purchase. Matter of fact Foreclosurepedia worked on their Properties here in Tennessee. Testing out the waters, Assurant got their feet wet here; it was overall a nurse maid experience.

The Draconian paperwork and DOS like IT infrastructure was similar to the Apple IIe in the 1980s. Without the ability to pre populate, carry over, track work orders or bids and a plethora of forms attached to ANYTHING to ensure maximum billing (interestingly enough we were told the Broker Price Opinions were based, in part, from our statements which is highly illegal in my opinion), Assurant’s system will be a nightmare for any Contractor in the future.

Let’s lay out the framework. The jobs we are attempting to be paid for date back to July, 2013. Now, had we just told Assurant to screw off I could maybe see holding our check 2 weeks. Not the case. They just stopped sending work to us after they understood the environment out here.

Good morning,

First of all I’d like to apologize for the delay. I received the request from 9/9 however it was during payroll and client billing. Payment disputes are reviewed on an order of received basis. Unfortunately the next payroll occurred before I could get as far as the 9/9 disputes. I will hand the invoices over to the REO specialist today and hopefully they can give me the information I need to take care of this today.

Warmest Regards
 Kathy Graham
 Associate Accountant
 Assurant Property Advantage
 2975 Breckinridge Blvd
 Duluth, GA 30096
 678-459-6605
 888-492-8354 ext. 26605
 [email protected]
 www.assurantpropertyadvantage.com

…

From: <[email protected]>
Date: Fri, Sep 20, 2013 at 12:41 PM
Subject: Re: Fwd: Foreclosurepedia’s outstanding invoices

To: C Mills <[email protected]>

You are not going to believe this. I just got the check back  today. See attached. I will send it FEDEX to the Blaine, TN address immediately.

Warmest Regards
 Kathy Graham
 Associate Accountant
 Assurant Property Advantage
 2975 Breckinridge Blvd
 Duluth, GA 30096
 678-459-6605
 888-492-8354 ext. 26605
 [email protected]
 www.assurantpropertyadvantage.com

Today, we get yet another letter,

Good Morning Paul,

As this issue is becoming escalated, I am looking into this for you. As I know you have talked to several employees, I apologize that you have been able to have this matter resolved.
I assure you, we will do everything we can to remediate this.

As of right now, I have checked with accounting and they have provided me with three statements in which you have should have received a check for. I have attached them for your review.

If you have not received these checks, will you please let me know. I do realize on of your checks for $xxxxx was sent to an incorrect address, however a new one was mailed out on 9/20/2013 to your correct address at:

FORECLOSUREPEDIA
P.O. BOX xxxx BLAINE, TN 37709

Also, if you are aware of any invoices of which you have not been paid for, please forward them to me today and I will look into it for you.

I truly apologize for this inconvenience.

Vanessa Phelps
Vendor Relations Manager

Assurant Property Advantage
2975 Breckinridge Blvd
Duluth, GA 30096

Phone: 678-459-6614
Email: [email protected]