When it comes to cooking, Italians have mastered the process. It is not simply the recipes that they have constructed over the millennia, it is the how Labor and Management work together to create something incredible. Granted, the Italians are working together for a gastronomical experience, the reality is that it is not dissimilar to what is happening today in the Mortgage Field Services Industry. Several months ago, the International Association of Field Service Technicians (IAFST) was formed as a nonprofit trade association. And as a condition of . . .
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