As the messaging from virtually all National Association of Mortgage Field Services (NAMFS) members has been to avoid contact inspections and convert those requirements to no contact drive by inspections, Safeguard Properties, Xome, and Cyprexx have all attempted to place profits above human life in my opinion. In fact, up until earlier this morning, Safeguard Properties instructed people that it was MANDATORY to continue making physical contact and hanging door hangers regardless of what the US Department of Housing and Urban Development (HUD) was advising. The HUD – FHA guidance has been available since 13 March 2020. MCS continues to split hairs on language while lives are in the balance. I want that to sink in for just a moment. Safeguard Properties, Xome, and Cyprexx have all deliberately created a nightmare situation of infection and cross contamination of the coronavirus (COVID-19). Whether this happened to simply profiteer or through a lack of total and complete incompetence, the jury is out on. After Foreclosurepedia brought this to the attention of both Homeland Security and HUD, these policies all changed — what it Foreclosurepedia or common sense that forced the about face I have no idea. The question which remains is whom will be paid and for what.
MCS: If you receive inspection orders in areas where local ordinances or declarations are requiring non-essential personnel to shelter in place thereby preventing work from being completed, please provide documentation to MCS so that we can seek guidance from our clients on how to handle.
XOME: Effective immediately, the clients of Xome are suspending the requirement to leave doorcards in an effort to reduce unnecessary contact with occupants. This will remain in effect until further notice. Our clients will not be changing the way in which they order inspections so the instructions will continue to state that a doorcard should be left. However, your teams do not need to leave doorcards until further notice.
Safeguard Properties: They have introduced a new feature for COVID-19 reporting:
- No (photo label — could not reach door) — In the comments section you need to enter COVID-19. You need to take a photo of the front of house to fulfill the “could not reach door” label.
NAMFS Executive Director, Eric Miller, has done an abysmal job in protecting the safety and security of vulnerable Americans by doing what he does best — absolutely nothing. Miller, whose One Hundred and Twenty Thousand Dollar a year salary which consumes nearly EIGHTY percent of all NAMFS member dues, is the poster child for what NOT TO DO in a pandemic. Foreclosurepedia was out in front of this mess in January, 2020. The International Association of Field Service Technicians (IAFST) followed suit in early February. Tragically, though, no one listened to either Foreclosurepedia nor the IAFST.
With oil at $21 a barrel; with the Dow almost below 19,000; and with people like Ed Delgado running around patting himself on the back for doing jack shit with respect to the Mortgage Field Services Industry, anyone whom believes this will end well is smoking what they are at the White House.
For an Industry that demands immediate action and shoulders all of its burdens upon the shoulders of Labor, I suppose it should come as no surprise that Labor, once again, has been sacrificed for the almighty dollar.