ASONS Chief Executive Officer (CEO) Milan Thompson is stepping down. Probably most well known for the FIRST AND ONLY Mortgage Field Services Company to pay in 24 hours, Thompson was a maverick within the Industry. As a Member of the National Association of Mortgage Field Services (NAMFS) Regime, ASONS always struck me as Rank and File in that the Party Line was only followed provided that it was both ethical and legal. Thompson actually has a Chapter dedicated to himself and ASONS in Foreclosurepedia’s Novel on the Industry due out next year. Thompson’s named replacement is Steve Helser. Helser is the former ASONS Vice President of Operations and holds a Masters in Business Administration (MBA) and Six Sigma Black Belt, joined ASONS in 2011 and oversaw national business operations, process management, quality and business progress across the portfolio. With 26 years of global operations experience spanning the US and Asia, Helser is well versed in running a tight ship. Helser is a Cum Laude MBA graduate from SCUPS, has a Bachelor’s Degree in Manufacturing Engineering from ITT Technical Institute and undergraduate work in Architectural Engineering at Purdue University Fort Wayne.
From: Milan Thompson
Sent: Thursday, August 28, 2014 1:27 PM
To: Entire Company Group
A little over 15 years ago I was given the opportunity to become the 1st employee at ASONS. We sure have come a long way from that first day when I started. I was given a desk with paper, blue pen, and phone. I shared a fax machine, had no computer, and there was no internet connection to the outside world even if I had a computer. That day I had a choice and an opportunity. I chose to accept the responsibility for recruiting vendors, writing work orders, creating sales, updating vendor completions, performing all accounting and invoicing duties. Within a month I had created an internal network that I had to manage and purchased a computer for myself. At times, I was even responsible for taking out the trash.
For what it’s worth: it’s never too early or late to be the best you can be at whatever is thrown your way – it is a journey rather than a destination. It’s not the position you are in but the attitude you bring to the position. There’s no time limit, and you can stop whenever you want. You can change or stay the same, there are no rules to being the best you can. You can make the best or the worst of any situation because you are in complete control. I hope you choose to make the best of it as I did 15 years ago. I hope you want to grow and have a better life as I imagined. I encourage you to listen to people with different points of view. Live a life you’re proud of. Learn the right lessons from your mistakes. Recognize where your shortcomings are, and have the courage to change for the better.
If you think you’re situation is different and unique to mine, you’re right. All our situations are unique. 20 years ago I moved back to Muncie with a $1,000 that I borrowed from my father. All my belongings fit in a U-Haul truck. I owned a used Hyundai car. I had been divorced once and widowed once. Raised one of my own children as well as my two step children on my own. It isn’t about getting knocked down, because believe me I have been there more times than I wish; life seems to do that to you. Life is about not giving up and moving forward with the right attitude within you.
Today I am announcing that I will be stepping down as the CEO for ASONS, effective September 5th, and taking the last position in my life as the Chairman of the Board for our family’s business interests.
The family and I have selected Steve Helser to be named my successor and the new CEO of ASONS.
As I ride off into the sunset, I want to thank the many, many hardworking and loyal ASONS employees that I have humbly been allowed to lead and get to know over the past 15 years. It was never about me. It was always about ASONS and getting you to be the best you could be. Just imagine if everyone strived to improve themselves each and every day what ASONS and this working environment could be like! Enjoy your journey, I sure as heck did.
Oh, and by the way, I still have that old blue pen that was given to me by the owners some 15 years ago back on my first day. The blue has mostly worn off and it doesn’t write as well as it used to. But that pen symbolizes an opportunity that was given to me and I made the most of that opportunity every day I came in here.
All the best!
Foreclosurepedia had occasion to both Consult with ASONS on matters I am not at liberty to discuss and we additionally covered ASONS, to a small degree. One thing I will say about Thompson is that he was always a gentleman in our interactions. As opposed to the sissy boy, polite type many consider a gentleman today, Thompson was a gentleman in the Old School Fashion. The reality is that if Thompson selected Helser, ASONS will most assuredly remain upon the straight and narrow. Thompson will remain upon the ASONS Board of Directors which will ensure that his mark of success will continue to be a guiding force in the years to come. While many might question the true separation with his remaining on the Board, it is fairly common. Brian Huggard, Sentinel Field Services, is an example wherein Huggard remained on the Board there and today, Phil Johnsen is finally steering Sentinel out of the problems they experienced underneath Thomas Inserra.
With respect to the rumored mergers at ASONS, Foreclosurepedia may formally reveal that those have been brought to a close. This email was sent out to ASONS’ employees 14 August 2014, by Thompson,
I am aware of rumors that ASONS has been sold or is for sale. I will now set the record straight.
With the consolidation of the REO market the owners were concerned as to what would happen to ASONS as a standalone company. They tasked me to diversify our service offerings while they fielded inquiries about other companies acquiring ASONS.
The owners explored this option with one company in detail over the summer of purchasing ASONS.
During this period our management team continued to work hard to diversify. Today I can tell you that we have successfully diversified enough to satisfy the owners that ASONS can continue to sustain and grow for years to come so there is no longer any interest by the owners in selling.
Our current plans are for ASONS to remain a family-owned company for years to come.
All in all, the proof is in the pudding. Helser has the educational background and obviously worked closely with C Level personnel for several years. The first 100 days will determine whether or not he possesses the same panache required to not only plot the proper course within the Mortgage Field Services Industry and ASONS’ Diversified Portfolio, but additionally whether or not he will be able to navigate the Beltway issues facing all Industry Firms today. Foreclosurepedia wishes Thompson well in his retirement and stand ready to assist the incoming Administration in any way to ensure the continued tradition which the Thompson Legacy has laid out.