Home#ForeclosurepediaNationThe Collapse of ServiceLink, LoanCare and the Fidelity National Empire

The Collapse of ServiceLink, LoanCare and the Fidelity National Empire

ServiceLink Hacked as Labor Loses Their Money and Identities

For over a week now, the entire Fidelity National empire has been under siege. Last Tuesday, Fidelity National Financial, or FNF, a real estate services company that bills itself as the “leading provider of title insurance and escrow services, and North America’s largest title insurance company,” announced that it had experienced a cyberattack. Fidelity is simply the latest in a string of attacks that were predicted by Foreclosurepedia over the past several years. Fact of the matter is that out of the dozens of firms controlled by FNF and the hundreds of billions of dollars in current losses, the only one Labor cares about is ServiceLink. And to quote an old high school friend it has been locked up as tight as a freshman prom date. The reality is that they, along with the rest of their cohorts, have been unable to access their computers, databases, emails, or phones for over a week, now. They are all being held hostage through ransomware originating from the ALPHV hacking group — the Black Cat.

FNF filed an 8K with the Securities and Exchange Commission (SEC) just before Thanksgiving, stating that the hack had impacted “title insurance, escrow and other title-related services, mortgage transaction services, and technology to the real estate and mortgage industries”.

The sad reality is that while these obscenely wealthy firms could honestly care less about what happens as they are insured, the certainly could give a damn about Labor. And as this plays out, it will show that Labor, as well as homeowners, will foot the bill for FNF and their subsidiaries mistakes. For over a week, there has been zero access to ServiceLink — that also means zero pay. And those deadlines will still be applied against Labor, by ServiceLink, even though Labor has had no access to upload work order results. Moreover, though, the Personally Identifiable Information (PII) on both Labor and homeowners is now presumed to have been compromised, as well. And having no money with your identity compromised during the holiday season is certainly two of the best reasons to leave ServiceLink.

Before You Go ...

Foreclosurepedia exists because readers, workers, and advocates understand that protecting Labor in the mortgage field services industry requires independence, persistence, and resources. We do not answer to servicers, hedge funds, or corporate trade groups; our accountability is to the Field Service Technicians, Inspectors and administrative personnel whose livelihoods are too often treated as expendable. Donations are what allow us to investigate quietly buried contract changes, expose abusive labor practices, and publish work that would otherwise never see the light of day. Every contribution helps keep our reporting free from industry pressure and focused squarely on defending labor standards, fair pay, and basic dignity in the foreclosure ecosystem. If you believe this work matters, your support is not symbolic—it is the reason Foreclosurepedia can continue to stand between Labor and a system that routinely exploits it.

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Editor In Chiefhttps://foreclosurepedia.org
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