THIS IS A MODIFIED ACCOUNT. PLEASE DISREGARD THE PRIOR EMAIL.

June 13th, 2013

Dear Ms. Horvath:

The following is a truncated synopsis of Claim # 20030218761.

  1. Friday, November 21st, 2012, I noticed a sign had been posted on the door of my home stating: IMPORTANT please call SafeGuard Properties , etc. * (please see picture # 20121129_111347.jpg on page 6 of picture attachments)

I immediately called SafeGuard Properties as the notice instructed me to and spoke to a gentleman (whose name I did not record) explaining that I was the property owner of the home @ 7916 W. Washington St. Belleville, IL. He asked me if the property was abandoned? I emphatically replied “No”! “I am preparing for an estate sale.”  I told him I would be completely vacated from the property by December 15th, 2012. He replied that as long as I kept in contact with SafeGuard, my belongings and household goods would be protected. I specifically requested Safeguard call me if I needed to vacate prior to the 15th, and this gentleman ASSURED me I would be contacted if I needed to vacate prior to the 15th. And I regarded that as an at will agreement of tenancy until December 15th, 2012. (Cell phone records can be produced to show these call took place on the above date)

Furthermore, the property was never officially repossessed. I was never given a notice of eviction. (e.g., 14-day notice to quit, 30-day notice of eviction, default judgment, locks being changed, order of removal, etc)

Regardless, by law, my household goods were required to be placed in storage.

  1. Working full time in retail during the height of the holiday shopping season, the soonest I could arrange for my estate sale was Friday, November 30th - Sunday, December 2nd, 2012. I set the dates, rented several 25ft Banquet tables, and enlisted the expertise of a lady named Cynthia Rush to oversee and manage the sale.

  1. Wednesday, November 28th, 2012 Ms. Rush and I arrived at the property at approximately 5:30PM, and to my horror discovered that my entire house of furniture, belongings, keepsakes, appliances, electronics, jewelry, pictures, clothes, shoes, coats, accessories, christmas ornaments I spent a lifetime collecting, other collectables and valuables, rugs, and items of irreplaceable and sentimental value such as my children's birth certificates, school trophies and school work, home videos, mementos, baby pictures, etc, and etc, and etc, had been REMOVED AND DISCARDED WITHOUT MY KNOWLEDGE OR CONSENT by Top Mop Quality Cleaning Service, the company hired by you, SafeGuard Properties. I immediately called 911 to report a theft. The police came out but referred me back to SafeGuard.

  1. Thursday, November 29th, 2012 approximately 9AM, Ms. Rush and I returned to the property and encountered 3 employees of Top Mop Quality Cleaning Service cleaning up the residual mess from the mass move the day prior. I confronted the crew manager, a young man named Andre, who knew something was amiss. He immediately called Top Mops’ owner, Sanja Sasvari. She drove from St. Louis to my property and told me all my things had been taken to the local landfill. Unbeknownst to her, prior to her arrival her employees had all but admitted my things had not been taken to the landfill. When questioned all three gave conflicting stories as to which landfill they hauled my things to, and when further pressed, admitted they really didn't know where my things had been taken. All three of them apologized profusely, and admitted that they knew something was wrong, as they had NEVER cleaned out a house so full of beautiful things and furnishings! Their job was to clean the property, not to discard a lifetime of goods and memories. One employee even remarked he had called his mother to inform her something was very wrong, as he had never seen a house so full of furniture being ripped apart and destroyed.

I called the local landfills- Roxana Landfill (dispatcher Milan) and Belleville Landfill (dispatcher Darlene Witt) and after conversing with the dispatchers on duty neither landfill had a record of the contents of my home being dumped. Additionally, electronics are prohibited from being dumped in landfills, and I had three TV’s and gaming equipment, satellite dishes, etc that could NOT have been discarded as I was told. So upon Ms. Sasvari’s arrival, I confronted her with this information, and demanded to know where my belongings were. I KNEW she was lying about the whereabouts of my household goods and she knew I knew she was lying! She hastily left, but not before she admitted to me she had been in the property over the weekend and saw the rented banquet tables, and many, many items tagged with prices for sale. She admitted she suspected the property was NOT ABANDONED! This was a full three days prior to her coming in and taking every last thing I owned away. She answered two subsequent calls and then threatened me and refused to return my calls or answer further questions as to where she had taken, and more importantly, how she had disposed of all my goods and belongings.

I relied on the time frame I was given by SafeGuard to be completely vacated from my former residence, which was December 15th, 2012.  No one from SafeGuard notified me, either in writing or via phone call that a different deadline had been imposed.

I believe the company you hired, Top Mop Quality Cleaning Service, found a gold mine in my household goods and removed and secretly relocated them to an unknown location for the purpose of reselling. I cannot prove this, but as your agent, Top Mop Quality Cleaning Service, was acting on your behalf and the burden to discover their whereabouts is yours.    

I have phone numbers of everyone I spoke to on November 29th, and my witness Cynthia Rush can attest to what she heard Ms. Sasvari and the three employees admit to. My former neighbor is also willing to testify that there was a moving van at the property on the 28th, not a truck filled with discarded junk being hauled to the landfill. My household goods were carefully removed and relocated. They were not hauled to the landfill. I would take them all back in a second, if you can produce them.

Twenty Five years of my life was contained within that property, and I am sickened and saddened to my core over this senseless, unnecessary, and totally PREVENTABLE loss. One simple phone call was all it would've taken to alert me about the impending scheduled clean up or clean out prior to taking possession of a property. I already lost the home; to be stripped of every worldly possession I owned is still more than I can bear at times. My children lost everything they had, as well.

I can never be made whole, as so many items are of intangible sentimental value, and I cannot put a price tag on them. But fair market value (please refer to attached list) on all my items is $21,021.00 and is the amount I am demanding in restitution.

My claim was initiated with a lady named Pandora, handed over to a lady named Charlene King, and now resides with you, Ms. Horvath. I trust and pray you will thoroughly research this claim and have empathy for what I have been through.

Thank you most sincerely,

Kimberly Rebbe

       

     

ADDENDUM: Shortly after I sent you this email I decided to conduct a background search on Sanja Sasvari. The results do not suprise me and absolutely confirm my suspicions that you hired a criminal to clean the property and instead of her:

 

1. Notifying you that the property was not abandoned and have you make arrangements to notify me to remove my things by November 28th, 2012;

2. She illegally appropriated my entire house full of goods and furnishings and took them to an unknown location for the sole purpose of enriching herself when;

3. In the event no attempt to contact me was initiated my things should have been placed in storage until such time as I was notified or discovered myself that my house had been officially repossessed and locks changed to prevent re-entry.

Regardless, as I stated in paragraph 1. I was given an at will tenancy until December 15th, 2012. And my household goods were ILLEGALLY stolen. Upon this new discovery of Ms. Sasvari’s criminal history and arrest record I am again demanding restitution in the amount of $20, 021.00 and I will not accept ONE penny less.

Thank you.

Sincerely,

Kim Rebbe

See attached records:

Criminal history Sanja Sasvari, fair market list of household items, pictures of household goods, and all correspondence from day of discovery and claim initiation through June 14, 2013.